• Help Desk

    Help Desk

  • Technical Support Services

    Technical Support Services

  • Interactive Voice Responses

    Interactive Voice Responses

  • Customer Responses

    Customer Responses

  • Scheduling Appointments

    Scheduling Appointments

  • Campaign Management

    Campaign Management

Our Inbound services







1. Phone answering services
2. 10 answering services
3. Order Taking Services
4. Product information services
5. Claims processing services
6. Subscription services
7. Order entry services
8. Answering services
9. Payment collection services
10. Warranty registration services
11. Job dispatch services


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Call Centre Service


Penta call Centre inbound services primordial focuses on maximizing business and profits for our customers. Our contact Centre inbound services are based on superior product and industry knowledge garnered over the years of experience that we possess in the offshore call Centre services. Our experience and a proven track record make us versatile in our approach and thereby enable us to meet the requirements of our call Centre customers.

We have extensive experience in providing inbound call Centre outsourcing services to global call Centre customers in varied industries, such as IT sections, travel agencies etc . Outsource inbound call Centre solutions to Penta and benefit from strategic contact Centre services that help you attain your business objectives and stay ahead of competition.

www.pentacallcentre.com.au


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Why Penta Call Centre?


We guarantee quality call Centre services from Australia. Since 2011, Penta Call Centre has satisfied our clients with our inbound and outbound customer service, telemarketing lead generation process combine to deliver best in class outsourced service solutions. We provide a complete range of contact Centre services like
* Inbound and outbound voice support,
* Email support service,
* Online chat support service.
Our Team of Professional Managers, Supervisors, and Agents are best in the industry to give you “the Numbers at the end of the day". You trusted on us for your growth, we put our best to achieve your admiration, which makes you tell about us to your friend
The Penta Call Centre promise is- "Quality call Centre services from Australia, nothing less". Experience Penta Call Centre & experience the winning blend of quality in unbeatable rates. We have optimized our management approach of outsourced Back Office and ITES for our Customer. Our Quality Control and Quantitative reporting approach has gained us the quality in our services.
Our Call Centre's Manager or Agents are the best paid and motivated manpower in Australia. They have been chosen & trained for their intelligence, language and convincing skills.


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